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Set up a backup email address for password retrieval




On occasion, you may forget login password. Then you may click the Forgot Password? and receive instructions on how to reset their password.

However,you must have a backup email address to be able use for send your the new password.

To setup a backup email address, follow these instructions:

  • Log into SmarterMail.
  • Click the settings icon.
  • Click Account Settings in the navigation pane.
  • Click the User tab.
  • In the Backup Email Address field, type the address you would like to use as a backup in case you forget your password.
  • Click Save.

 



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