Portal Home > Knowledgebase > Billing > Why invoice status still show as unpaid after i sent my payment?
Sometime you have sent the payment, but the invoice still show as unpaid in billing area.
Please allow 12 to 48 hour to verify the payments, because there is too much faulty payment on internet. But if the status still not being updated after 48 hours. Please send a ticket to pre-sales ticket support.
Notes:
Sending a cheque will slows down the payment process as we only process the renewal until we receive your cheque and after the payment is clear. (this process usually need 3 to 10 days.)
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