Portal Home > Knowledgebase > Billing > Does first web send reminder before proceed to suspend my account?
First Web will suspend overdue account after 3 reminder was sent.
- First reminder will automatically sent out after 1 renewal date if no payment received.
- Second reminder will automatically sent out after 3 renewal date if no payment received.
- Third reminder will automatically sent out after 10 renewal date if no payment received.
- Account will be suspended if no payment is received in 48 hours.
- To reactivate your account back to normal, a late fee will be charge.
Notes: Any account failed to reactive within 20 days will be deleted.
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