Knowledgebase - First Web Design Studio

First Web Design Studio

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Portal Home > Knowledgebase > Billing

Does first web send reminder before proceed to suspend my account?
First Web will suspend overdue account after 3 reminder was sent. First reminder will...

Where can i view my billing details?
To access to your billing details, please visit First Web client centre at...

Why first web have to verify my new order?
First Web do verify all orders from new subscribers to determine high risk orders. We may need...

Why invoice status show as fraud when i wanted to send the payment?
Any product order is checked against your personal data and your IP address with fraud prevention...

Why invoice status still show as unpaid after i sent my payment?
Sometime you have sent the payment, but the invoice still show as unpaid in billing area.Please...